New Item Sourcing from GDSN Supplier

New Item Sourcing from GDSN Supplier is a process in which the Retailer requests a new Product from the GDSN Supplier.

Scenario: Retailer requesting a product to the GDSN Supplier when he knows the Product information and has the GTIN number.

The scenario involves the following processes to be performed, to request for a new Product, and syndicate it to PIM:

1. The Retailer should request for the new Product.
2. The Supplier should acknowledge the request.
3. View Product details in Retailer system.

Prerequisites:

• The Supplier to whom the product request must be sent, must have the GLN number.
• The Retailer must know the Product information, that he wants to request.
• The Retailer must know the email of the Supplier.

Let us consider that the Retailer requests for the new Product (GTIN-34546771112230) to the GDSN Supplier with the following attributes:

The Supplier should create the Product and publish it to Retailer with the identical GTIN number via their GDSN data pool provider.

Request New Product

To request for the Product, Retailer must perform following steps:

1. Login to the Syndigo application, by specifying the appropriate Retailer credentials.

   

   Result: The Home page is displayed.

   

2. From the navigation menu, click the three ellipses icon (•••) > Requests > Outgoing Product Request.

   

   Result: The Outgoing Product Requests tab is displayed with the list of product requests.

   

3. Click SOURCE NEW PRODUCT.

   

   Result: The New Product Request tab is displayed.

   

4. Specify the values for all the required fields and then click CONTINUE.

   

   Result:

   • The system will send the Product request email to the mail ID specified in the Supplier Primary Contact field.
   • The Product request is displayed in the Outgoing Product Requests tab with the status "Delivered".

Acknowledge Initiated Request

To acknowledge the initiated request, Supplier must perform the following steps:

1. The Supplier should acknowledge to the Product request, received on mail ID, by clicking SUBMIT MY PRODUCT INFORMATION.

   

   Result: The confirmation window is displayed.

   

2. Login to Syndigo application, by specifying the appropriate Supplier credentials.

   

   Result: The Home page is displayed.

   

3. The Supplier can perform the following actions to create and publish the Product:

   • Create and Publish Product
   • Duplicate and Publish Product

Result: Once the Supplier publishes Product successfully, the product details will be sent to recipient Retailer.

View Product Details in Retailer System

To view Product details in retailer system, perform the following steps:

1. Login to the Syndigo application with appropriate Retailer credentials.

2. From the navigation menu, click the three ellipses icon (•••) > Requests > Outgoing Product Request.

   

   Result:

   • The Outgoing Product Requests tab is displayed with the list of product requests.
   • The status of the Supplier published Product is changed to Complete and the matched publication of the published Product is also attached to the request.

   

3. Select the Product Request and then click View Details.

   

   Result: The Item Source Request Details tab is displayed.

   

4. Click VIEW MATCHED PUBLICATION.

   

   Result: The Product Details window is displayed with all the product data sent by the Supplier.

   

See View Syndicated Product in PIM to view the syndicated product in PIM.