New Item Sourcing from Non GDSN Supplier

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New Item Sourcing from Non GDSN Supplier is a process in which the Retailer requests for a new Product from the Non GDSN Supplier.

Scenario: Retailer requesting a product to the non GDSN Supplier when he knows the Product information and do not have the GTIN number.

The scenario involves the following processes to be performed, to request for a new Product, and syndicate it to PIM:
1. The Retailer should Request for the new Product.
2. The Supplier should acknowledge the request.
3. View Product details in Retailer system.

Prerequisites:

  • The Retailer must know the Product information that he wants to request.
  • The Retailer must know the email of the Supplier.

Let us consider that the Retailer requests for the new Product to the non GDSN Supplier with the following attributes:

Attribute Value
Pack Size 4
Storage Temp Zone DRY
Brand Name Shamrock
MPC 345aa

The Supplier should fill the product information in the web form and submit the form. Once the form submission is successful, the Retailer can view the product details in their system.

Requesting New Product

To request for the Product, the Retailer must perform following steps:

  1. Login to the Syndigo application, by specifying the appropriate Retailer credentials.

    Pic

    Result: The Home page is displayed.

    Dashboard displaying product statistics, including suppliers and product feedback metrics.

  2. From the navigation menu, click the three ellipses icon (•••) > Requests > Outgoing Product Request.

    Navigating product requests in the dashboard with highlighted options for outgoing requests.

    Result: The Outgoing Product Requests tab is displayed with the list of product requests.

    Overview of outgoing product requests with supplier details and status updates.

  3. Click SOURCE NEW PRODUCT.

    Interface showing outgoing product requests with a button to source new products.

    Result: The New Product Request tab is displayed.

    Form for creating a new product request with required fields highlighted.

  4. Specify the values for all the required fields, and then click CONTINUE.

    New product request form with highlighted continue button and supplier information fields.

    Result:

    • The system will send the Product request email to the mail ID specified in the Supplier Primary Contact field.
    • The Product request is displayed in the Outgoing Product Requests tab with the status "Delivered".

    Request form for product information submission with highlighted action button.

    Table displaying outgoing product requests with supplier details and delivery status.

Acknowledge Initiated Request

To acknowledge the initiated request, Supplier must perform the following steps:

  1. The Supplier should acknowledge to the Product request, received on mail ID, by clicking SUBMIT MY PRODUCT INFORMATION.

    Request form for product information submission with highlighted action button.

    Result: The Product Request form is displayed.

    Shamrock Foods Company product entry form showing readiness score and required fields.

  2. Specify the values for all the required fileds, and then click SUBMIT.

    Product information submission interface showing readiness score and core details.

    Result: The success message is displayed at the top of the Product Request form.

    Success message indicating request completion with readiness score and core information sections.

View Product Details in Retailer System

To view Product details, Retailer must perform the following steps:

  1. Login to the Syndigo application with appropriate Retailer credentials.

  2. From the navigation menu, click the three ellipses icon (•••) > Requests > Outgoing Product Request.

    Navigating product requests in the dashboard with highlighted options for outgoing requests.

    Result:

    • The Outgoing Product Requests tab is displayed with the list of product requests.
    • The status of the Supplier published Product is changed to "Complete".

    Table displaying outgoing product requests with highlighted supplier and status information.

  3. Select the published Product and then click View Details.
    Table displaying outgoing product requests with selected supplier and details options.

    Result: The Item Source Request Details tab is displayed.

    Details of an item source request including request ID and product information.

  4. Click VIEW MATCHED PUBLICATION.
    Details of an item source request with a highlighted button to view matched publication.

    Result: The Product Details window is displayed with all the product data sent by the Supplier.

    Product details including GTIN, brand name, and packaging level selection options.

See View Syndicated Product in PIM to view the syndicated product in PIM.