New Vendor Onboarding

New Vendor onboarding is a process of onboarding a new Vendor to Syndication, who wants to leverage PIM capabilities.

To onboard a new Vendor into the system, it involves the following actions:

1. Retailer must initiate the new Vendor onboarding request
2. Vendor must acknowledge to the initiated request
3. Retailer must approve the acknowledged request

Procedure

Initiate New Vendor Onboarding Request

To initiate the new Vendor onboarding request, Retailer must perform the following steps:

1. Login to Syndigo application, by specifying the appropriate Retailer credentials.

   

   Result: The Home page of the Syndigo application is displayed.

   

2. From the navigation menu, click Subscription > New Vendor Onboarding.
   

   Result: The New Vendor Requests tab is displayed.
   

3. Click REQUEST NEW VENDOR to create the new Vendor.
   

   Result: The Request New Vendor window is displayed.

4. Enter the values for all the required fields, and then click SUBMIT.

   

   Result: The system will send the Vendor Request email to the mail ID that is specified in the Vendor Email field.

Acknowledge Initiated Request

To acknowledge the initiated request, Vendor must perform the following steps:

5. The Vendor should login to their mail ID and click ACCEPT THIS REQUEST from the Vendor Request email.

   

   Result: The Vendor is navigated to the New Vendor Request Form page.

   

6. Specify values for all the required fields, and then click SUBMIT.

   Note:

   Make sure that critical errors must be zero, and readiness score is 100%.

   

   Result:

   • The success message is displayed at the top of the Vendor Request Form.

   • The Vendor data is sent to the Retailer, and the status of the Vendor Request will be changed from Delivered to Pending Recipient Action.
     

     

Approve Acknowledged Request

To approve the acknowledged request, Retailer must perform the following steps:

7. The Retailer can view all the data sent by the Vendor. To do so, select the Vendor Request and then click View Details.

   

   Result: The Vendor Onboarding Request Details page is displayed.

   

8. Upon reading all the details sent by the Vendor the Retailer can perform the following actions:

   • APPROVE: If all the details sent by the Vendor are satisfactory and are up to the business requirements, the Retailer can approve the Vendor.

   • SEND FOR FEEDBACK: If any of the data is to be modified, the Retailer can request the Vendor for the data modification through SEND FOR FEEDBACK action.

   • REJECT: The Retailer can reject the Vendor request.
     
     
     On approval of Vendor request:

     • The confirmation email is sent to the Vendor.
     • The status of the Vendor request in the New Vendor Onboarding tab will be changed from Pending Recipient Action to Complete.
     • The Vendor data is automatically syndicated to PIM.

     

     

View the Vendor in PIM

1. Login to the PIM with appropriate credentials.
   Result: The Home is displayed.
   

2. From the navigation menu, click Search > Search Party Domain.
   

   Result: The Search Party Domain page is displayed.

3. Specify the associated "Vendor name" in the search filed.
   Result: The Vendor Items with identical Vendor name are displayed.
   

4. Click the associated Vendor Item.
   Result: The Entity Manage page for the associated Vendor Item is displayed.
   

5. Click Attributes > Vendor Information.
   Result: The Vendor Information tab is displayed.